What Should a Change Readiness Dashboard Show Before Go-Live?
Here is a common and easily missed failure. A programme builds a readiness dashboard eleven months before go-live. It is thoughtful, well designed, and reviewed monthly. It shows the same six tiles in month eleven that it showed in month one. Nothing about it is wrong, and it was useful for about six weeks. The […]
Read articleWhy Decorative Dashboards Fail and Decision Dashboards Work
The dashboard is well built. The data is accurate, the refresh works, the charts are clean, and it gets shown every fortnight. It has never changed a decision. This is a strange kind of failure, because nothing about it looks like failure. Nobody built it badly. The usual diagnosis — wrong metrics, poor visual design, […]
Read articleReadiness Heatmaps: How to Identify Adoption Risk Before It Becomes Escalation
Escalations rarely arrive as surprises. They arrive as surprises to the people who could have acted. By the time a readiness problem reaches a steering committee as a formal escalation, it has usually been present for two measurement waves, visible to the affected team for longer than that, and mentioned at least once in a […]
Read articleHow to Visualise Readiness by Function, Country and Project Wave
The readiness pack arrives: fourteen slides, a stacked bar chart per question, a RAG table, and an executive summary saying readiness is “broadly on track with some areas requiring attention.” Everyone nods. Nobody acts. This is usually a visualisation problem rather than a data problem. The pack contains the finding — manufacturing has fallen off […]
Read articleReadiness Score: How to Turn Survey Data into a Leadership Signal
The readiness score is on the slide. It says 72. Somebody asks whether 72 is good. There is a pause, and then a discussion about whether the survey was fair, whether the response rate was high enough, and whether the sales team always scores low. Ten minutes later the meeting moves on. Nothing was decided. […]
Read articleWhat Sponsors Should Expect from a Transformation Readiness Review
You have commissioned a readiness review, or you are about to. A few weeks later someone presents you with a deck. How do you tell whether it is any good? This is a harder question than it looks, because the failure mode of a bad readiness review is not that it is obviously wrong. It […]
Read articleHow to Turn Readiness Evidence into a 30/60/90-Day Action Plan
The readiness work lands. Forty-odd findings, a set of RAG statuses, a slide headed “Recommendations” containing phrases like strengthen manager engagement, improve data quality and increase communication. Everyone agrees it is a good piece of work. Six weeks later, almost nothing has moved. This is not usually a failure of will, and it is rarely […]
Read articleDiagnostic Sprint vs Change Readiness Survey: What Is the Difference?
“We already run a readiness survey. Why would we also need a diagnostic?” It is a fair question, and it comes up constantly — partly because both things get described as a “readiness assessment,” and partly because both produce a document with a RAG status in it. From a distance they look like two versions […]
Read articleChange Fatigue vs Change Saturation: Why Leaders Confuse Symptoms with System Overload
The engagement scores come back down. The comments mention exhaustion, constant change and initiative overload. Someone writes “change fatigue” in the board pack, and the organisation responds the way organisations do: resilience training, a wellbeing campaign, perhaps a manager toolkit on supporting teams through change. Six months later the scores are worse, and the same […]
Read articleWhat Is Change Saturation? How to Know When Your Organisation Has Too Much Change
The initiative was well designed. The communications were clear. The training was available, the sponsor was visible, and the team said all the right things in the workshop. And nothing happened. Not resistance — something flatter than that. People were polite, agreed with the rationale, attended the sessions, and then carried on exactly as before. […]
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